Next Step Featured in Book Release:
Enhancing Creativity in Adult and Continuing Education: Innovative Approaches, Methods, and Ideas
Editors: Paul Jay Edelson and Patricia L Malone. Editors
Publisher: Jossey-Bass Publishers

Chapter 7, Page 67, entitled "Creating Innovative Partnerships" was submitted by Nassau Community College, Paula Setteducati, Program Coordinator. Her co-authors were James F. Polo and Louise Rotchford.

The chapter describes Next Step as a model for cultural change on the Nassau college campus. The chapter further cites Ivan Seidenberg as first envisioning the Next Step program in 1994; since then the program has had broad impact in Community College Education in general. Indeed, the techniques used to enhance instruction and create a learning organization of students and faculty are changing the way all of our partner colleges provide education to all of their students.

Network Security
Author: Gordon F. Snyder, Jr.; Terry Pardoe
Edition: 001
ISBN:1401882145
Copyright: 2005

Description:
Get the inside edge on the latest advances in the field of computer network security with the help of this new book! Comprehensive in scope, it is an essential guide to all facets of information security ranging from basic network technology to the broad applications of network security used in e-commerce, Internet security, and enterprise systems. Readers will learn about risk and threat analysis, as well as technologies such as access control, authentication, encryption, and key distribution. Planning, installing, and operating a secure system is also covered. Highlights include lessons learned from September 11, 2001. Coverage concludes with a look at future trends, including global terror and proactive solutions.

Features:

• an excellent introduction for telecommunications, computer engineering technology, and IT students who desire to learn about the network security field
• relevant and up-to-date technologies promote awareness of the most current issues and concerns facing the future of information security
• expansive range of topics provides an exceptional overview of existing network issues so that readers can choose the special areas on which they want to focus
• easy-to-read content is applicable to CIS, MIS, and IT fields as well as telecommunications and electronics

Introduction to Telecommunications Networks
Author: Gordon F. Snyder, Jr.
ISBN: 1-4018-6486-4, © 2003

Part of Delmar Learning’s new National Center for Telecommunications Technologies series, this book begins with the history of the public switched telephone network (PSTN). Descriptions of public and private telecommunications networks, plus a basic electronics refresher, are provided. Subsequent chapters offer a complete overview of existing network infrastructure, with discussion of analog and digital signals concepts, frequency spectra, plus modulating and multiplexing techniques. System hardware is also introduced, including transmission and reception technology, switching systems and more.

Benefits:
• Information is presented from the technician’s point of view, allowing readers to make immediate connections between theory and practice
• Examples and illustrations focus exclusively on telecommunications concepts, without straying into electronics communications topics
• Math is limited to algebra and basic trig functions, making information accessible to technology students and readers without higher-level math skills
• Objectives, outlines, key terms lists, summaries and review questions in every chapter focus attention on key concepts and speed learning
• A companion Lab Manual contains modern telecommunications experiments that may be performed with readily available lab equipment to enhance learning

Table of Contents:
An Introduction and Brief History.
Electronic Fundamentals Review,
Frequency, Filters, Bandwidth, dB’s.
The Basic Telephone Set.
The Local Loop and Beyond.
Transmission Media. Switching.
Signaling. Data on the Legacy Network.
Broadband for the Masses:
xDSL and Cable Modem

Basic Telecommunications: The Physical Layer
Author: Gary J. Mullett
ISBN: 1-4018-4339-5, © 2003

Part of Delmar Learning’s new National Center for Telecommunications Technologies Series, this book introduces wireline, wireless, and fiber optic concepts, focusing on physical layer implementation of system hardware. Industry regulations and background on filters, and test equipment is provided. Readers then launch into study of multiplexing and modulation schemes, with opportunities to compare digital and traditional techniques. Presentation is guided by the needs of technicians tasked with evaluating system operation and reconfiguring programmable hardware. DC/AC theory and digital electronics knowledge is assumed.

Benefits:
• A systems-oriented approach and use of block diagrams explain concepts in a manner consistent with the trend toward PC-centric testing and measurement
• Examples, pictures, and screen shots of waveforms and signal spectra data highlight connections between theory and practical systems hardware operations
• Applications of telecommunications technologies related to system hardware showcase delivery of wide bandwidth, high-speed data capabilities to consumers
• Summaries of the evolution of individual technologies appear in each chapter, helping readers understand progression of technology
• Math is limited to algebra, some trigonometric identities, and Bessel functions, making information accessible to electronics technology students
• A Lab Manual provides readers with experiments that can be performed with readily available lab equipment, enhancing the learning experience

Table of Contents:
introduction to Telecommunications.
A Technical History of Telecommunications.
The Regulatory History of Telecommunications & Telecommunications Standards.
Basic Telecommunications Systems Elements.
Amplitude Modulation. Frequency Modulation. Pulse Modulation.
Digital Modulation. Multiplexing and Access Technologies.
Transmission Media. Electromagnetic Propagation.
Transmission Lines.
Antennas

Wireless Telecommunications Systems and Networks
Author: Gary J. Mullett
ISBN: 1401886590
Copyright: 2006

• systems-level approach will benefit today's technicians, who will evaluate system operations and possible reconfigurations of hardware/system functions more often than they perform repairs
• topics include both major cellular wireless technologies such as global system for mobile communications (GSM) and code division multiple access (CDMA), 3G cellular, as well as the technical aspects of the air interface
• comprehensive coverage of all IEEE standards-based wireless network technologies, such as Bluetooth, local area networks (LANs), personal area networks (PANs), and metropolitan area networks (MANs)
• useful learning aids, such as acronyms, abbreviations, and glossary give readers a quick reference for basic terms

Next Step Featured in Book Release:
Math for Electricity and Electronics
Author: Dr. Arthur Kramer, NYCCT
Publisher: Delmar Publishers
ISBN: 0766827011

Teaching in the program since its inception almost ten years ago, Professor Kramer NYCCT, has published the second edition of "Math for Electricity and Electronics" with Delmar, which has received wide adoption. He is presently working on the next edition

Description:
With more than twice as many exercises and examples, this all-new edition of Mathematics for Electricity and Electronics equips future electronics technicians/technologists with an understanding of essential algebra and trigonometry principles while it sharpens their ability to think quantitatively, predict results accurately, and troubleshoot effectively. Complete with the latest ideas and technologies, this edition features expanded coverage of basic arithmetic and algebra, earlier introduction of calculator examples, extensive discussion of DC and AC fundamentals, and an all-new chapter on statistics. Concrete examples that link the underlying theory to a practical electronics application are used to introduce new mathematical concepts, while "Highlights" summarize the important ideas and formulas to be presented in each chapter. Flowcharts to promote logical thought processes, plus helpful hints and references, are also included to aid readers in solving problems that require them to apply their knowledge of both math and electronics concepts

Electronics: Project Management and Design, 2/E
Author: D. Joseph Stadtmiller, Mohawk Valley Community College
Publisher: Prentice Hall
ISBN: 0-13-111136-1
Copyright: 2004

For courses in Project Management, and for use in electronic senior project, and engineering seminar courses.

Designed to prepare students for a career in electronics, this text contains critically important concepts and the preliminary tools needed for a productive career in electronics. Its coverage of foundation strategies reviews: the operation of a company, teamwork and the role of the electronics professional, methods of project management, an engineering problem-solving process, and the practical aspects of an electronic project.

Applied Electronic Design
Author: D. Joseph Stadtmiller, Mohawk Valley Community College
ISBN: 0-13-094758-x
Publisher: Prentice Hall
Copyright: 2003

For Electronic Capstone, Senior Project, Design and Applied Design Courses. To better prepare students for the fast paced world of electronics, this text presents unique discussions of the design process and issues relating to a wide range of electronic applications. It reviews the general design process in a concurrent engineering setting and focuses on manufacturability, quality service, and customer criteria. These concepts are then applied to the design of power supplies, amplifiers, oscillators, control circuits, digital design and telecommunications.

Features A complete discussion of the process of performing electronic design. Shows students how to apply technical information to a design. Coverage on how to select the electronic component once the preliminary design is complete. Shows students how to implement a design with real components. Discussion of the process for printed circuit board design. Offers students an understanding of this concept needed by most electronic professionals.

Fiber Optic Communications
Author: James Downing
ISBN: 1401866352
Copyright: 2005

Part of Delmar Learning's National Center for Telecommunications Technologies series, this new book offers a complete, concise and practical introduction to fiber optic communications.

LABOR'S STORY IN THE UNITED STATES
Author: Philip Yale Nicholson
Publisher:  Temple University Press
ISBN: 1-59213-239-1

About the Author: Philip Yale Nicholson is Professor of History at Nassau Community College and Adjunct Professor at the Cornell University School of Industrial and Labor Relations, Long Island Extension. He is also the author of :
Who Do We Think
We Are? Race and Nation in the Modern World.

Description:
In this, the first broad historical overview of labor in the United States in twenty years, Philip Nicholson examines anew the questions, the villains, the heroes, and the issues of work in America. Unlike recent books that have covered labor in the twentieth century, Labor's Story in the United States looks at the broad landscape of labor since before the Revolution.

Reviews:
Nicholson's history of labor is the story of the evolving dynamics of democracy and equality, and it could serve as a general history of the United States from the bottom-up perspective.... Labor's Story in the is balanced, thoroughly supported, and accessible to an undergraduate or popular readership. Equally important, it is written by a scholar who cares about the people whose story he tells."
— WorkingUSA

Nicholson's style is clear and readable, and students were especially engaged by his discussion of the power of capital to shape American culture.... [a] monumental work that prods us to consider the fate of labor and democracy."
— Labor Studies Journal

Table of Contents:
Preface
1. European and Colonial Foundations to 1760
2. Labor and in the Formation of the Nation, 1760-1830
3. Great Contrasts: Factory and Field, Slavery and Democracy, Civil War, 1830-1865
4. The Heroic Age of Labor; The Days of the "Martyrs and the Saints," 1865-1893
5. Challenges and Responses, 1893-1913
6. Bang, Boom, Bust: The Great War, Jazz Age, and Great Crash, 1914-1932
7. Labor Valued: The New Deal and War, 1933-1947
8. Constructing Consensus: Labor in the Cold War, 1945-1968
9. Labor and the Corporate State, 1969-1992
10. Labor's Recent Past and the Future of Democracy

FROM THE TELEGRAPH TO THE INTERNET
Author:Morty Bahr, CWA President and VP of Communications International
Publisher: National Press Books
ISBN: 1566499496

Note: This review was published in the December 1998/January 1999 issue of "Review", the magazine of the Society of Telecom Executives.

CWU Head of Research ROGER DARLINGTON (Britain) reviews a new, autobiographical work by the leader of one of the largest communications unions in the world.

Now an astonishingly vital 72, Morty has just combined his re-election for another term of office with publication of an enormously readable account of 60 years of the CWA.
He makes several references to joint activities with British trade unions, notably the Atlantic Alliance which brings together the CWU, the STE and the CWA. Since he wrote his book, the BT/AT&T joint venture has been announced, underlining the need for such joint activity.

Not many trade union officials have the richness of experience or the abundance of talent to write a book which is part the account of a life, part the history of a union, and part the structure of an industry. But then Morton Bahr - or Morty, as he is known to all his friends - is no ordinary trade unionist.

Since 1985, he has been President of the Communications Workers of America, one of the largest and most progressive unions in the USA and indeed the world.

A review from Amazon.com Overall the book is an articulate and persuasive advocate for modern, progressive trade unionism. BEST LABOR BOOK EVER!!!!!!!!! VERY INFORMATIVE!!!!!, November 16, 2001
Reviewer: Nikki Goldberg .
This book is a thorough history of telecommunications through the eyes of the most competent labor leader of our time! Mr. Bahr very accurately shows the transition our country has made and what fights we have won in order to be where we are technologically today. We are lucky to have such a strong leader fighting for the rights of everyday people. And, we are even luckier that he has shared this fight with us in this informative and entertaining book.

Crafting Customer Value: The Art and the Science
Author: Duchessi, Peter
Publisher: Purdue University Press
ISBN: 1557532311

Peter Duchessi provides consulting and management education services to a number of international companies, including GE, Siemens AG, and Arthur D. Little. His areas of expertise include business planning and transformation, service management, operations management, information technology management, and e-commerce. Additionally, he is an associate professor of management science and information systems at the School of Business, University at Albany, State University of New York. He also lectures at the Graduate School of Business Administration, Switzerland, and the University of Salvadore, Argentina. He publishes regularly in leading business journals, including California Management Review, Management Science, Journal of Management Information Systems, and European Journal of Operational Research.

Crafting Customer Value: The Art and Science describes how to set clear business direction (a fully integrated and consistent set of business goals, business function objectives, and associated strategies), how to identify target customers and develop a full understanding of their needs and expectations, and how to formulate a customer value strategy. Next, Crafting Customer Value: The Art and Science describes how to design and implement the pertinent business, personnel, quality, and information systems that allow a company to accomplish its goals and objectives and ensure customers receive the value it intends to deliver.

Concerning business systems, Crafting Customer Value: The Art and Science provides a detailed methodology for designing, or redesigning, business processes and a number of steps for successfully implementing a new business process. With regard to personnel systems, Crafting Customer Value: The Art and Science explains how to develop a loyal group of employees that will ensure that customers are treated optimally. Concerning quality systems, Crafting Customer Value: The Art and Science describes the fundamental elements of quality programs, including quality concepts, techniques, and tools. Finally, Crafting Customer Value: The Art and Science describes how information technology (IT) can enable customer value innovations in numerous areas of a business.

Crafting Customer Value: The Art and Science provides numerous vignettes and mini cases drawn from several large and medium sized companies to illustrate its points and demonstrate the application of frameworks, models, concepts, and techniques. Crafting Customer Value: The Art and Science is an invaluable guide to managers who are interesting in transforming their companies into customer value added enterprises that are capable of earning high profits in an extremely competitive world.

The competitive forces that companies face, including speed, productivity, and innovation, reduce all products and services to commodities over time. This has adverse consequences, including the need to compete on price, reduced margins, and lower profits. Crafting Customer Value: The Art and Science demonstrates how companies can avoid commoditization by delivering superior customer value, a combination of product and service benefits at fair prices that create value in the mind of customers.

Using a comprehensive and highly integrated framework, Crafting Customer Value: The Art and Science provides strategies for defining customer value and for developing the critical business, personnel, quality, and information systems that are responsible for delivering customer value. Whereas most books focus on just one of these areas (e.g., quality), Crafting Customer Value: The Art and Science provides a comprehensive account of what a company must do and how to go about doing in each critical area.