Verizon Next Step Program
Characteristics of an Effective TEAM


adapted from Questar III

TRUST IS THE FOUNDATION
  • Each member is willing to work toward a shared vision or goal in a context of individual and mutual accountability for defined outcomes
  • Influence and leadership rotate depending on the task
  • Each member listens and respects others
  • Differences of opinion are encouraged and freely expressed
  • Conflict is viewed as healthy, is surfaced and managed
  • Team Focus is on solving problems, rather than on interpersonal competition or assignment of blame
  • Relationship and task roles are balanced
  • Risk taking is encouraged, mistakes are learning opportunities, blame is not productive
  • Team is responsive to internal and external change
  • Team performance isperiodically assessed through member feedback to one another in the context of individual and mutual accountability
  • Members Complement each other's strengths and compensate for limitations
  • Members grow personally and professionally from their association with the team
  • Results are greater than those that could be accomplished individually
HENRY FORD said this about an effective team:
  • TEAMWORK
    • "Coming together is a beginning;
    • Keeping together is Progress:
    • Working together is Success."